Frequently Asked Questions

Everything you need to know about AviaCMS

Getting Started

What is AviaCMS?
AviaCMS is a complete travel business management platform designed for car rental, bike rental, tour, and transfer operators. It provides everything you need to run your business online: a custom website, online booking system, payment processing, marketing tools, and more—all in one platform.
How quickly can I get started?
You can sign up and start setting up your business in just 2 minutes. Most customers are ready to accept bookings within 24-48 hours. We provide step-by-step guidance and all the tools you need to get online quickly.
Do I need technical skills to use AviaCMS?
Not at all! AviaCMS is designed to be user-friendly and requires no technical knowledge. If you can use email and browse the web, you can use AviaCMS. We also provide tutorials and support to help you every step of the way.
What types of businesses can use AviaCMS?
AviaCMS is perfect for car rental companies, bike rental businesses, tour operators, transfer services, and travel agencies. Whether you offer one service or multiple services, our platform can handle it all.

Pricing & Plans

How much does AviaCMS cost?
We offer flexible subscription plans to fit your needs. Our plans start from €99/month for monthly billing, €495 for 6 months (get 1 month free), or €990 for 12 months (get 2 months free). All plans include a 14-day free trial with no credit card required. View detailed pricing
Is there a free trial?
Yes! All plans include a 14-day free trial. You can explore all features without entering credit card details. After the trial, you can choose the subscription plan that works best for your business.
Are there any hidden fees?
No hidden fees! The subscription price is all you pay. Payment processing is included in your subscription. SSL certificates, automatic backups, and customer support are all included at no extra cost.
Can I change my plan later?
Absolutely! You can upgrade or switch between plans at any time. The change takes effect immediately, and we'll handle any prorated adjustments automatically.
What happens if I cancel?
You can cancel your subscription at any time with no penalties. Your account and data will remain accessible for 30 days after cancellation, giving you time to export your data if needed.

Features & Functionality

Can I use my own domain name?
Yes! All paid plans include custom domain support. You can use your own domain (e.g., yourbusiness.com) to create a professional branded experience. We provide free SSL certificates and help you with the setup process.
How do I receive payments from customers?
AviaCMS integrates with Stripe, allowing you to accept all major credit cards, debit cards, Apple Pay, and Google Pay. Payments are processed securely, and funds are deposited directly into your bank account. We handle all the payment processing complexity for you.
Can I manage multiple services (cars, bikes, tours)?
Yes! AviaCMS supports multiple service types on all paid plans. You can manage car rentals, bike rentals, tours, and transfers all from one platform. Your customers can book any of your services through your website.
Is there a limit on bookings or vehicles?
No limits! All paid plans include unlimited bookings and unlimited vehicles/services. You can scale your business as much as you need without worrying about hitting any caps.
Does AviaCMS work on mobile devices?
Yes! Both your customer-facing website and your admin dashboard are fully responsive and work perfectly on smartphones and tablets. Your customers can book from any device, and you can manage your business on the go.

Customization & Branding

Can I customize my website design?
Yes! You have full control over your branding. You can upload your logo, customize colors to match your brand, choose themes, and create custom pages. Make your website truly yours without needing to write any code.
Can I add my own content and pages?
Absolutely! You can create custom pages (About Us, Contact, etc.), write blog posts, add special offers, and manage all your content through our easy-to-use content management system.
Can I use my own logo and branding?
Yes! Upload your logo, favicon, choose your brand colors, and customize the look and feel of your entire website. Your customers will see your brand, not ours.

Support & Help

What kind of support do you offer?
All plans include priority email support. We typically respond within 24 hours on business days. We also provide comprehensive documentation, video tutorials, and step-by-step guides to help you get the most out of AviaCMS.
Do you provide training or onboarding?
Yes! We provide comprehensive onboarding materials including video tutorials, written guides, and email support. Our platform is designed to be intuitive, but we're here to help if you need guidance.
Can you help me migrate from my current system?
We can definitely help! Contact our support team, and we'll work with you to make the transition as smooth as possible. We can provide guidance on importing your data and setting up your account.

Security & Data

Is my data secure?
Yes! We take security very seriously. All data is encrypted in transit and at rest. We use industry-standard security practices, automatic backups, and provide free SSL certificates for all websites. Payment data is processed securely through Stripe and never stored on our servers.
Do you provide backups?
Yes! We automatically backup all your data daily. Backups are stored securely and can be restored if needed. This is included in all plans at no extra cost.
Can I export my data?
Absolutely! You own your data. You can export your booking data, customer information, and reports anytime in CSV/Excel format. There are no restrictions or fees for exporting your data.
Is AviaCMS GDPR compliant?
Yes! AviaCMS is designed with GDPR compliance in mind. We provide tools to help you manage customer data, handle consent, and respect privacy rights. You can easily delete customer data upon request.

Still Have Questions?

Our team is here to help. Get in touch with us and we'll answer any questions you have.